[Notices] Frequently Asked Questions

Notices

Frequently Asked Questions

Mar 12, 2026, 15:30 (UTC)

PLATFORM & SYSTEM

What platforms are Crimson Desert available on?

Crimson Desert is currently available on PlayStation®5, PlayStation®5 Pro, Xbox Series X|S, Xbox on PC, Steam (PC & Mac), Epic Games Store, Mac App Store, and GeForce NOW.

What are Crimson Desert’s PC, console, and Mac performance specifications and system requirements?

Information about Crimson Desert’s console, PC, and Mac performance and hardware specifications can be found in the Performance Specs notice. Please make sure your PC and Mac components meet or exceed the minimum requirements. [LINK]

Does Crimson Desert support performance-enhancing technologies?

Crimson Desert supports FSR 3/4, DLSS 4/4.5, Intel Xess 3 on PC, Upgraded PSSR for PS5 Pro, and FSR 3 for the PS5 base model and Xbox Series X|S. It also features support for AMD FSR Ray Regeneration and NVIDIA DLSS Ray Reconstruction on PC versions.

Please note that frame generation is only supported on PC (FSR, DLSS, Intel XeSS) and Mac (MetalFX Upscaler, Frame Generation)

Should I use a specific driver version for AMD/NVIDIA graphics cards to ensure optimal performance?
We recommend using AMD driver version 25.9.2 or above and NVIDIA driver version 581.29 or above for optimal performance and stability.

Does Crimson Desert require an internet connection to play?
Players will need an internet connection to complete the initial setup (day 1 patch) and ensure they have the latest version of the game. Once installation is complete, the game can be enjoyed offline.

We’re also committed to continually improving performance and enhancing the overall experience through future updates and patches. An internet connection will be required to download these updates beyond the initial setup.

Does Crimson Desert support cross-save between different platforms?
No, cross-save is not available for Crimson Desert.

What controllers are supported on the PC version?
Crimson Desert features support for Xbox controllers and the DualSense controller (USB only).

I want to stream and/or capture Crimson Desert gameplay, but the capture quality appears unstable.

When using Windows duplicate display to capture gameplay, capture quality may appear reduced if DLSS MFG (Multi Frame Generation x3, x4) is enabled.

DLSS MFG can be enabled even at low base rendering FPS. However, if the base FPS is too low, input responsiveness and image stability may be affected. For the best experience, we recommend using this feature when a sufficiently high rendering FPS can be maintained.

And when using Multi Frame Generation, we recommend disabling vertical sync-related settings such as V-sync and G-sync.

Does Crimson Desert support Intel Arc?

We have added support for Intel Arc GPUs through patch 1.03.00. Compatibility and performance across various Intel GPUs will continue to be improved over time.

My screen looks blurry on PlayStation/Xbox. How do I fix this?
Your screen might look blurry if your HDMI cable doesn't support HDMI 2.1. For the best picture quality, we highly recommend using an HDMI 2.1 cable.

SUPPORT

How do I submit issue/bug reports?

If you encounter an issue or bug while playing Crimson Desert, check the Report an Issue notice. Here you’ll find a list of known issues, troubleshooting steps, and instructions on how to report an issue. [LINK]

FEATURES

What languages is Crimson Desert available in?

The game interface and subtitles are supported in 14 languages:

English, French, Italian, German, Spanish (Spain), Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish (Latin America), Traditional Chinese, and Portuguese (Brazil).
Full voiceover is available in English, Korean, and Simplified Chinese.

To change your language settings, go to: Menu > Other > Options > Settings > Languages and Gameplay

Language Support for Physical/Digital Editions

Digital editions support all languages regardless of purchase region
PlayStation physical editions support different languages depending on the region and version
Asia Version: Supports Chinese (Simplified/Traditional)
Korean / Japanese Versions: Do not support Chinese (Simplified/Traditional)

* Please be sure to check the product version and supported languages before purchasing.

GAME EDITIONS AND BONUS ITEMS

What are the Crimson Desert editions?
You can find all the details about available Crimson Desert packages on the official website. [LINK]

Where can I find my bonus items and Twitch Drops rewards?
Bonus items from the Deluxe and Ultimate Packs, Pre-order Bonus, and PlayStation 5 Exclusive Bonus as well as Twitch Drops rewards can all be found in the Add-ons menu.

Go to Menu → Other → Options → Add-ons, select the item from the Receivable Items list, and click Receive to move the item to your inventory.

I purchased the Standard Edition. Can I upgrade to Deluxe or Collector’s Edition?

There is no dedicated upgrade option. However, if you wish to obtain the bonus items included in the Deluxe Edition, the Deluxe Pack (which includes the Balgran Shield, Kairos Plate Set, and Exclaire Horse Tack Set) will be available for separate purchase after Crimson Desert launches on March 19th. It will only be available to players who already own the full game.

The Ultimate Pack included in the Collector’s Edition is not available for separate purchase.

Are there any differences between the digital and physical versions of the game?

There is no difference in in-game content between the digital and physical retail versions. However, physical goods and extras, such as SteelBooks, photo cards, etc., are only available with a physical edition purchase. Please refer to our official website and related notices for detailed information..

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